Triangle Tyre Co., Ltd. (hereinafter referred to as "Triangle Tyre," "we," and "our") understands the importance of privacy to you and will respect your privacy. Please read and understand this "Privacy Policy" (hereinafter referred to as "this Policy") before submitting your personal data to Triangle Tyre. This Policy applies to websites owned and operated by Triangle Tyre Co., Ltd. This Policy describes the information practices of Triangle Tyre websites, including what information is collected, how such information is used, with whom it is shared, and how it is protected.
This Policy explains how your personal data is processed, but it may not cover all possible data processing scenarios. Triangle Tyre websites may contain links to other websites. Triangle Tyre assumes no responsibility for the privacy practices or content of these other websites.
We have formulated this Policy to help you understand the following:
1. How Triangle Tyre collects and uses your personal data
2. How Triangle Tyre uses cookies and similar technologies
3. How Triangle Tyre discloses your personal data
4. How to access or modify your personal data
5. How Triangle Tyre protects your personal data
6. How Triangle Tyre handles children's personal data
7. Third-party providers and their services
8. How your personal data is transferred globally
9. How this Policy is Revised
10. How to contact Triangle Tyre
1. How Triangle Tyre Collects and Uses Your Personal Data
Personal data refers to information that can be used to identify an individual, either alone or in combination with other information. Such data may be directly submitted by you when using our websites, products, or services, and when interacting with us—for example, when you create a Triangle Tyre account or contact us for support. Alternatively, it may be obtained by recording how you interact with our websites, products, or services, such as through technologies like cookies, or by receiving usage data from software running on your device. Where permitted by law, we may also obtain relevant data from public and commercial third-party sources. Such third-party sources must have legitimate data collection and transfer qualifications, and we will verify the legality of the data sources. The data we collect depends on how you interact with Triangle Tyre, including the websites visited or the products and services used, and may include but is not limited to: name, gender, company name, position, address, email address, phone number, login information (account and password), photos, identification information (such as ID card, business license, etc., collected only when you register a corporate account or handle specific business), etc. We also collect information you provide to us and the content of messages you send to us, such as search queries you enter or questions or information you provide to obtain customer support. When using Triangle Tyre products or services, you may need to provide your personal data. In some cases, you may choose not to provide personal data to Triangle Tyre, but if you choose not to provide it, Triangle Tyre may not be able to provide you with the relevant products or services, nor respond to or resolve the issues you encounter.
For sensitive personal information (such as ID numbers, biometric data, bank account numbers, etc.), we only collect it when required by law or with your explicit consent, and we take additional security measures to protect such information:
(a) With your separate written consent;
(b) Conducting a personal information protection impact assessment;
(c) Implementing enhanced measures such as encrypted storage.
We may use your personal data for the following purposes:
(a) Creating an account.
(b) Fulfilling your transaction or service requests, including processing orders; delivering, activating, or verifying products or services; providing training and certification and managing and processing training and certification results; participating in online or offline activities; making changes at your request or providing information you request (e.g., marketing materials, white papers for products or services); and providing technical support.
(c) Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in Triangle Tyre events, market research, or satisfaction surveys; or sending you marketing information. If you do not wish to receive such information, you can unsubscribe at any time.
(d) Sending you important notices, such as notifications about operating system or application Revises and installations.
(e) Providing you with a personalized user experience and personalized content.
(f) Certifying and managing suppliers and business partners, and communicating or conducting business with them.
(g) Conducting internal audits, data analysis, and research to improve our products and services.
(h) Analyzing business operational efficiency and measuring market share.
(i) Troubleshooting errors if you choose to send us error details.
(j) Synchronizing, sharing, and storing data you upload or download, as well as data required to perform uploads and downloads.
(k) Protecting the security of our products, services, customers, or users, and implementing and improving our loss prevention and anti-fraud programs.
(l) Complying with and enforcing applicable legal requirements, relevant industry standards, or our policies.
Triangle Tyre may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to identify an individual. For example, Triangle Tyre collects aggregated statistics, such as website traffic. Triangle Tyre collects this data to understand how users use its websites, products, and services. This allows Triangle Tyre to improve its services and better meet customer needs. Triangle Tyre may, at its discretion, collect, use, process, transfer, or disclose non-identifiable data for other purposes. We will make every effort to isolate your personal data from non-identifiable data and use them separately. If personal data is mixed with non-identifiable data, it will still be treated as personal data.
When Triangle Tyre processes your personal data, we comply with applicable legal requirements and process it based on appropriate legal grounds, including:
a) Processing your personal data to fulfill a contract when responding to your transaction or service requests;
b) Processing your personal data based on your consent;
c) Processing your personal data based on our or a third party’s legitimate interests when contacting you, conducting marketing or market research, improving our products and services, or implementing and improving our loss prevention and anti-fraud programs. These legitimate interests include enabling us to manage and operate our business more effectively and provide our products and services; protecting the security of our business, systems, products, services, and customers; internal management, compliance with internal policies and processes; and other legitimate interests described in this Policy;
d) We may also process your personal data to comply with and enforce legal obligations.
2. How Triangle Tyre Uses Cookies and Similar Technologies
2.1 Cookies
To ensure the normal operation of our websites, we may sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file stored on your computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain an identifier, site name, and some numbers and characters. With the help of cookies, websites can store data such as user preferences to better serve users. Triangle Tyre enables cookies for the same purpose as most websites or internet service providers: to improve the user experience. With cookies, websites can remember a user’s single visit (using session cookies) or multiple visits (using persistent cookies). With cookies, websites can save settings, such as the language, font size, and other browsing preferences of your computer or mobile device. This means that users do not need to reconfigure their preferences each time they visit. If a website does not use cookies, it will treat the user as a new visitor every time a webpage is opened. For example, if you log in to a website and then navigate to another page, the website will not recognize you, and you will be logged out again. Triangle Tyre does not use cookies for any purpose other than those described in this Policy. You can manage or Remove cookies based on your preferences. For details about cookies, please visit AboutCookies.org.
Additionally, we may use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners that provide certain features or display advertisements on our websites based on your web browsing activities may also use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools to Remove HTML5 LSOs.
You can clear all cookies saved on your computer. Most web browsers have features to block cookies. However, if you do so, you will need to manually change your user settings each time you visit our website.
3. How Triangle Tyre Discloses Your Personal Data
In cases where certain services are provided by Triangle Tyre' authorized partners, Triangle Tyre will share your personal data with such partners as described in this Policy. For example, when you purchase Triangle Tyre products online, Triangle Tyre must share your personal data with logistics service providers to arrange delivery or with partners to provide services. For personal data shared with authorized partners, we sign strict confidentiality agreements with them, requiring them to process personal data in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Additionally, as an international company, we may share personal data across Triangle Tyre websites in other languages.
Where required by applicable law or in response to legal proceedings, Triangle Tyre may also disclose your personal data to relevant law enforcement agencies or other government agencies. Triangle Tyre may also disclose your data under the following circumstances:
a) With your explicit consent;
b) To fulfill obligations under laws and regulations;
c) To protect your or others’ legitimate rights and interests (e.g., preventing fraud, ensuring personal safety);
d) To safeguard public interests (e.g., cooperating with authorities in investigations).
4. How to Access or Modify Your Personal Data
You should ensure that all personal data you submit is accurate. Triangle Tyre will strive to maintain the accuracy and completeness of personal data and Revise it in a timely manner.
Where required by applicable law, you may have the right to access and obtain specific personal data we hold about you; request us to Revise or correct your inaccurate personal data; refuse or restrict our use of your personal data; and request us to Remove your personal data. If you wish to exercise these rights, please click here to provide feedback online. For security reasons, you may need to submit a written request. If we have reasonable grounds to believe that such requests are deceptive, unfeasible, or infringe upon others’ privacy rights, we may refuse to process the request.
Where required by applicable law, when Triangle Tyre processes your personal data based on your consent, you also have the right to withdraw your consent at any time. However, withdrawal of consent will not affect the legality and validity of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data based on other appropriate legal grounds.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact the statutory data protection authority. For contact information of data protection authorities in the EU region, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
5. How Triangle Tyre Protects and Retains Your Personal Data
Triangle Tyre values the security of personal data. We adopt appropriate physical, administrative, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technologies to ensure data confidentiality; we use protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we conduct security and privacy protection training to enhance employees’ awareness of the importance of protecting personal data. We will do our best to protect your personal data. However, please note that no data transmitted over the internet can be guaranteed to be 100% secure. Therefore, while we take appropriate measures to protect your personal information, Triangle Tyre cannot guarantee the security of the information you provide to us or obtain from our website, and you use our website at your own risk. For information on how to report security issues, matters, or potential incidents to Triangle Tyre and the Triangle Tyre information security team, please contact us at any time. In the event of a personal information security incident, we will notify you and report to regulatory authorities as required by laws and regulations.
We will retain your personal data for the period necessary to achieve the purposes described in this Policy, unless the retention period is extended as required or permitted by law. Because data retention periods may vary depending on different scenarios and products and services, the criteria we use to determine the retention period include: the time required to retain personal data to fulfill the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving product and service performance and quality, ensuring the security of systems, products, and services, responding to possible user inquiries or complaints, and troubleshooting; whether the user agrees to a longer retention period; and whether laws, contracts, etc., have special requirements for data retention. We will retain your registration information for as long as your account is necessary to provide you with services. You may also choose to Remove your account. After you Remove your account, we will stop providing products and services based on that account and, unless otherwise required by law, Remove your corresponding personal data. After exceeding the minimum storage period required by law, the shortest period necessary to provide our products/services, and the period required to fulfill other legal obligations, we will Remove or anonymize your personal information.
6. How Triangle Tyre Handles Children's Personal Data
Our products, websites, and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian. For cases where children's personal data is collected with parental consent, we will only use or disclose such data when permitted by law, with the explicit consent of the parent or guardian, or when necessary to protect the child. If Triangle Tyre discovers that it has collected children's personal data without prior verifiable parental consent, it will take steps to Remove the relevant data as soon as possible.
7. Third-Party Providers and Their Services
To ensure a smooth browsing experience, you may receive content or web links from third parties outside Triangle Tyre and its partners (hereinafter referred to as "third parties"). Triangle Tyre has no control over such third parties. You may choose whether to access the links, content, products, and services provided by third parties.
Triangle Tyre cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this Policy. Before submitting personal information to third parties, please refer to the privacy policies of these third parties.
8. How Your Personal Data Is Transferred Globally
Triangle Tyre is a global company. Where permitted by law, we may share your personal information within Triangle Tyre (including subsidiaries, affiliates, and parent companies) or with our suppliers and business partners, and may transfer the information to other countries or regions where we conduct business. Additionally, since we may not have data centers in your country, your personal data may also be transferred to data centers outside your country for storage. In such cases, Triangle Tyre will take measures to ensure that the data we collect is processed in accordance with the requirements of this Policy and applicable laws. These measures include:
a) Passing the security assessment of the national cyberspace administration;
b) Signing and filing Standard Contractual Clauses (SCCs);
c) Obtaining your separate consent (informing you of the recipient’s name and purpose).
d) For data of EU residents, mechanisms recognized by the GDPR (General Data Protection Regulation) (such as EU SCCs) are adopted.
9. How This Policy Is Revised
Triangle Tyre reserves the right to Revise or modify this Policy from time to time. If our privacy policy changes, we will post the latest version of the privacy policy here. If we make significant changes to the privacy policy, we may also notify you through various channels, such as posting a notice on our website or sending an email (to the email address specified in your account). Under applicable data protection laws, we will also seek your consent for any significant changes affecting how we use your personal information. We recommend that you check this page regularly to stay informed about the latest information on our privacy practices.
10. How to Contact Triangle Tyre
If you have any questions, comments, or suggestions, please contact us. We will respond within thirty days.
When Triangle Tyre processes your personal data in accordance with this Privacy Policy, the Triangle Tyre entity that responds to your requests, contacts you, provides you with products or services, or has or is about to enter into a contract with you is the controller of the relevant personal data. The contact information for each Triangle Tyre entity can be viewed by clicking here.
Last Revised: July 2025